Frequently asked questions
Why choose Wacky Wags?
We offer a comprehensive range of pet services with a focus on providing a safe and enjoyable environment for pets at affordable prices. Our clients love that we can offer regular doggy playdates, daycare and pet sitting at the one business allowing us to form a unique bond with each pet.
What is different about our daycare compared to others?
Our dog daycare is not your typical facility. We provide a personalised experience for both dog and owners. Unlike conventional dog daycares, we understand that your beloved pets need more than just indoor playtime. That's why we prioritize outdoor time for your furry friends. We firmly believe that dogs thrive when given the opportunity to explore the outdoors. It not only helps stimulate their minds and bodies, but it also keeps them happy and fulfilled.
At our dog daycare, we are committed to providing a safe and enriching environment for your dogs that is not overcrowded. We know that your pets are not just animals, but members of your family. That's why we treat them as such, by offering a homely and loving atmosphere where they can feel comfortable and at ease, always allowed to find a safe space to relax (usually on our laps or sofa).
In addition to providing a fun and stimulating environment, we also understand the importance of adhering to your dogs' individual routines and needs. We focus on individual personalities and requirements. Whether your dog is young, senior, energetic, or laid-back, we will ensure that they receive the proper attention, exercise, and rest they need while in our care.
Choose our dog daycare for a unique and exceptional experience for your beloved pets. Give them the gift of outdoor playtime, personalized care and attention, and a safe and loving environment to thrive in.
What Age can my Pup attend?
6 months or older subject to full vaccination, desexed, toilet trained, puppy school, good recall abilitiy and exposure to other dogs, and dogpark environments.
Are Outdoor playdates the right option for my pup?
We cater to all kinds of dogs; the energetic, the swimmers, the ball crazy, the explorers, and the cuddly bundles of fluff. We have specifically created separate days for small and large dogs so that all pups feel confident out on their playdate. We take extra care towards pups who are shy or protective around others, we see them grow in confidence over time, find what they love to do, and thoroughly enjoy their outings.
How long will my pup be on a playdate?
We believe that around 4 hours out of the house is long enough to run out their social battery and burn that puppy energy, ready to return home for a nice long snooze. Our playdates will break up their time left alone, reducing anxiety and any destructive behavior in your home.
All pups will receive a minimum of 2 hours of play regardless of their location and depending on the weather.
Can I choose which playdate location I prefer?
All owners will be notified the day before of which location we will visit and can choose to reschedule.
Dogpark and Hills locations are fully fenced and safe for your pup to be off-leash, whilst the forest or beach trip pups will either be kept on a long leash, recieve a tracker and are only let off-leash subject to consent and recall.
We closely supervise all pups, keeping an eye on other dogs that are not part of the pack to maintain a safe environment.
How do you transport our pups?
Our work van is spacious and fully equipped with secure attachments for dogs.
This is my first time using a pet sitter, how does it work?
Pet Sitting refers to the professional service of caring for pets in their home environment for the entirety of your time away.
Meet and Greet
We believe in creating a personalized experience. We'll schedule a meet-and-greet session, allowing you and your pet(s) to get acquainted with us. This is an excellent opportunity for us to understand your pet's preferences, your home environment and for you to feel comfortable entrusting us with their care.
Customized Care Plan Once we have a good understanding of your pet's needs, we'll work with you to create a customized care plan. This includes details about feeding schedules, exercise routines, any medications if needed, and other special considerations. If needed, we can also take care of other home-related tasks like bringing in mail or watering plants.
Regular Updates We know you'll miss your fur babies, so we make it a priority to provide regular updates. You'll receive daily updates in the form of photos, videos, and messages to let you know how your pet is doing. It's our way of ensuring you have peace of mind while you're away.
Our goal is to make this experience a positive one for both you and your beloved pet!
Customized Care Plan Once we have a good understanding of your pet's needs, we'll work with you to create a customized care plan. This includes details about feeding schedules, exercise routines, any medications if needed, and other special considerations. If needed, we can also take care of other home-related tasks like bringing in mail or watering plants.
Regular Updates We know you'll miss your fur babies, so we make it a priority to provide regular updates. You'll receive daily updates in the form of photos, videos, and messages to let you know how your pet is doing. It's our way of ensuring you have peace of mind while you're away.
Our goal is to make this experience a positive one for both you and your beloved pet!