Frequently asked questions
Why choose Wacky Wags?
We offer a comprehensive range of pet services with a focus on providing a loving and enjoyable environment for pets at affordable prices. Our clients love that we are more than just a service: we-re a second family for their pets. We offer regular outdoor playdates, daycare and pet sitting at the one business allowing us to form a unique bond with each furry member.
What is different about our daycare compared to others?
Our dog daycare is not your typical facility —we offer a personalised experience for both dogs and their owners. Unlike conventional facilities that focus on indoor play, we prioritise outdoor adventures, giving dogs the space to explore, stay active, and thrive.
We provide a safe, enriching, and non-overcrowded environment where every pup feels at home. Your pet isn’t just an animal—they’re family, and we treat them as such, offering a warm, loving atmosphere where they can relax, whether on our laps or the sofa.
Understanding that every dog is unique, we tailor their experience to their age, energy levels, and routine, ensuring the right balance of exercise, rest, and attention. To create the best experience for all, we’ve designated separate days for small and large dogs, so every pup can play with confidence.
Choose our daycare for a truly exceptional experience—where outdoor fun, personalised care, and a loving environment come together to help your dog thrive.
We provide a safe, enriching, and non-overcrowded environment where every pup feels at home. Your pet isn’t just an animal—they’re family, and we treat them as such, offering a warm, loving atmosphere where they can relax, whether on our laps or the sofa.
Understanding that every dog is unique, we tailor their experience to their age, energy levels, and routine, ensuring the right balance of exercise, rest, and attention. To create the best experience for all, we’ve designated separate days for small and large dogs, so every pup can play with confidence.
Choose our daycare for a truly exceptional experience—where outdoor fun, personalised care, and a loving environment come together to help your dog thrive.
What Age can my Pup attend?
To ensure the safety and well-being of all dogs in our care, we require that pups be at least 6 months old before joining our services. They must be fully vaccinated with up-to-date C5 or equivalent vaccinations, desexed if over 6 months unless otherwise discussed, and have successfully completed puppy school.
We also require that all dogs be toilet trained and display good social manners to ensure a positive experience for everyone. For the safety of all pets, we are unable to accept dogs that exhibit resource guarding, aggression, or excessive reactivity towards others.
These standards help us maintain a fun, safe, and enriching environment for every furry friend in our care. If you're unsure whether your pup meets the requirements, feel free to reach out—we're happy to help!
Are Outdoor playdates the right option for my pup?
We cater to all kinds of dogs; the energetic, the swimmers, the ball crazy, the explorers, and the cuddly bundles of fluff. We have specifically created separate days for small and large dogs so that all pups feel confident out on their playdate. We take extra care towards pups who are shy or protective around others, we see them grow in confidence over time, find what they love to do, and thoroughly enjoy their outings.
How long will my pup be on a playdate?
We believe that around 2-4 hours out of the house is long enough to run out their social battery and burn that puppy energy, ready to return home for a nice long snooze. Our playdates will break up their time left alone, reducing anxiety and any destructive behavior in your home.
All pups will receive a minimum of 2 hours of play regardless of their location and depending on the weather.
Can I choose which playdate location I prefer?
All owners will be notified the day before of which location we will visit and can choose to reschedule.
Dogpark and Hills locations are fully fenced and safe for your pup to be off-leash, whilst the forest or beach trip pups will either be kept on a long leash, recieve a tracker and are only let off-leash subject to consent and recall.
We closely supervise all pups, keeping an eye on other dogs that are not part of the pack to maintain a safe environment.
How do you transport our pups?
Our work van is spacious and fully equipped with secure attachments for dogs.
This is my first time using a pet sitter, how does it work?
Pet Sitting refers to the professional service of caring for pets in their home environment for the entirety of your time away.
Meet and Greet
We believe in creating a personalized experience. We'll schedule a meet-and-greet session, allowing you and your pet(s) to get acquainted with us. This is an excellent opportunity for us to understand your pet's preferences, your home environment and for you to feel comfortable entrusting us with their care.
Customised Care Plan Once we have a good understanding of your pet's needs, we'll work with you to create a customized care plan. This includes details about feeding schedules, exercise routines, any medications if needed, and other special considerations. If needed, we can also take care of other home-related tasks like bringing in mail or watering plants.
Regular Updates We know you'll miss your fur babies, so we make it a priority to provide regular updates. You'll receive daily updates in the form of photos, videos, and messages to let you know how your pet is doing. It's our way of ensuring you have peace of mind while you're away.
Our goal is to make this experience a positive one for both you and your beloved pet!
Customised Care Plan Once we have a good understanding of your pet's needs, we'll work with you to create a customized care plan. This includes details about feeding schedules, exercise routines, any medications if needed, and other special considerations. If needed, we can also take care of other home-related tasks like bringing in mail or watering plants.
Regular Updates We know you'll miss your fur babies, so we make it a priority to provide regular updates. You'll receive daily updates in the form of photos, videos, and messages to let you know how your pet is doing. It's our way of ensuring you have peace of mind while you're away.
Our goal is to make this experience a positive one for both you and your beloved pet!