Terms & Conditions
Proof of Credentials
Wacky Wags will provide proof of current Police Clearance, Right-to-Work, Driver's Licence, Business Insurance, First Aid, and CPR Certificate upon request.
Payment
All service fees must be paid by the end of the day unless a special agreement is arranged.
A 20% non-refundable deposit is required for Pet Sitting bookings.
Outdoor Playdate & Small Doggy Daycare
Vaccinations: All dogs must have up-to-date vaccinations.
Age: 6+months old, subject to full vaccination, desexed, adequate socialisation, toilet training, basic training and recall.
Behaviour: We do not accept dogs that display aggression, fear or excessively bark.
Identification: Collars are advised. If your dog does not have proper emergency contact details, a special bandana labelled with our business name and phone number will be provided.
Off-Leash Activities: We only accept dogs that can be off-leash. During outdoor activities, your dog will be let off-leash and we will provide long leads and trackers for dogs for their first day and assess going forward. You accept all risks associated with off-leash activities, including but not limited to the possibility of your dog becoming lost, injured, or engaging in altercations with other animals. Wacky Wags will take all reasonable precautions to ensure the safety of your dog during off-leash activities, but you waive any claims against Wacky Wags arising from incidents that occur while your dog is off-leash.
Responsibility for Equipment: You accept responsibility for any damage incurred to your dog's collar, harness, or lead during our outdoor activities and are liable for such costs.
Condition on Return: You understand that we visit outdoor locations where your dog may become wet or dirty, they will be returned lightly towel-dried. Outdoor locations can also result in grass seeds or burs lodged in their fur, we conduct full body checks after each outing but it is your responsibility to double check their fur.
Liabilty Clause
Indemnification for Pet Owners' Pet(s) Actions
You agree to indemnify Wacky Wags against all costs, expenses, losses, liabilities, and claims arising from any actions or behaviours of your pet(s), except in cases of proven negligence or intentional misconduct on the part of Wacky Wags. If negligence or intentional misconduct is demonstrated, the resolution shall be a complete refund for the service provided and coverage of any related medical expenses.
Accidents and Incidents Involving Pet(s)
If your pet(s) should accidentally become injured, biten, ill, lost, or pass away during the service, despite all preventative precautions Wacky Wags have put in place, you waive any claims against Wacky Wags arising from such incidents. You understand that unforeseen situations can occur and accept that Wacky Wags is not liable for any unfortunate events involving your pet(s).
Pet(s) Bites or Injuries
You take full responsibility if your pet(s) bite or injure the Pet Carer, any other human, or animal. In such cases, you will hold Wacky Wags harmless and indemnify Wacky Wags against any claims or legal actions that may arise due to such incidents.
Release of Liability
You release Wacky Wags from any liabilities against all costs, expenses, losses, liabilities, and claims arising from property damage caused by your pet(s) or a third party when Pet Sitting in your home, except in cases of proven negligence or intentional misconduct on the part of Wacky Wags.
In the event of an emergency where your pet exhibits clear signs of severe pain, broken bones, excessive bleeding, major trauma, seizures, poisoning, visible difficulty breathing, bloated abdomen, excessive vomiting, lack of appetite, whimpering, or limping, you authorise Wacky Wags to seek medical care on behalf of your pet and you will be contacted promptly. You release Wacky Wags from all liabilities related to transportation, medical treatment, and expenses in such situations. Wacky Wags is authorised to approve medical and/or emergency treatment, excluding euthanasia, as recommended by a veterinarian. You agree to reimburse Wacky Wags for all expenses incurred.
Minor Injuries of Pet(s)
In the case of minor injuries that you and Wacky Wags believe can be managed without a professional, such as but not limited to small cuts, grazes, or non-fatal insect stings, you release Wacky Wags from all liabilities related to unforeseen medical issues from not consulting a professional.
Agreement Acceptance
This agreement comes into force on the commencement date of the service. By using Wacky Wags' services, you confirm that you have read and accepted the above terms and conditions and that you have provided Wacky Wags with the correct details for the service and care of your pet.